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Canda Wide Calling

noblenoel
Great Neighbour / Super Voisin

Hi

 

I have 90 days plans for Province wide calling and already paid for three months. Pls let me know how I can add Canada wide feature and how it work and what will be the extra charge because I need Canada wide now and my next plan renewal will be on Dec 05. Regards Noble 

5 REPLIES 5

Luddite
Oracle
Oracle

@noblenoel Click this: message to moderators to send a private message to the moderator team with your phone number and an explanation of how you chose the wrong plan. They may offer a way to switch less expensively. Until you hear from them tryt to use no cellular data.

Good luck.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

ShawnC13
Oracle
Oracle

@noblenoel, to switch now you would lose what you have already paid for.  I would suggest purchasing the $15 400 minute LD add on.  If you call Canada wide more then 6hours and 40 minutes a month and need to do this 3 times I think you are still better off then losing what you have already purchased to get the Canada wide now.

 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

nishufan
Model Citizen / Citoyen Modèle

You can make a plan change on your next plan renewal, but long distance add-on is your only option right now. You can use Fongo app to get a new number and wait for the next plan renewal.

will13am
Oracle
Oracle

It's expensive, but a plan change can be made right away with current plan payment forfeited.  Otherwise, future date a plan change and use long distance add-on as suggested.

stonechucker
Mayor / Maire

You can add long distance addon for $8 and $15 dollars, and they are 200 and 400 minutes respectively.

 

There addon s do not expire until you use up every minute in them.

 

The other option is to change your plan, but this could be ,ugh more costly if you are on a promotion plan.

 

what is your current plan?

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