09-27-2017 06:57 PM - edited 01-04-2022 02:41 PM
Hi
I have 90 days plans for Province wide calling and already paid for three months. Pls let me know how I can add Canada wide feature and how it work and what will be the extra charge because I need Canada wide now and my next plan renewal will be on Dec 05. Regards Noble
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09-27-2017 08:29 PM
@noblenoel Click this: message to moderators to send a private message to the moderator team with your phone number and an explanation of how you chose the wrong plan. They may offer a way to switch less expensively. Until you hear from them tryt to use no cellular data.
Good luck.
09-27-2017 07:59 PM
@noblenoel, to switch now you would lose what you have already paid for. I would suggest purchasing the $15 400 minute LD add on. If you call Canada wide more then 6hours and 40 minutes a month and need to do this 3 times I think you are still better off then losing what you have already purchased to get the Canada wide now.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
09-27-2017 07:58 PM
You can make a plan change on your next plan renewal, but long distance add-on is your only option right now. You can use Fongo app to get a new number and wait for the next plan renewal.
09-27-2017 07:29 PM
It's expensive, but a plan change can be made right away with current plan payment forfeited. Otherwise, future date a plan change and use long distance add-on as suggested.
09-27-2017 07:08 PM
You can add long distance addon for $8 and $15 dollars, and they are 200 and 400 minutes respectively.
There addon s do not expire until you use up every minute in them.
The other option is to change your plan, but this could be ,ugh more costly if you are on a promotion plan.
what is your current plan?