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Cancelling a future Dated Plan change.

IWIK
Town Hero / Héro de la Ville
Couldn't find a definite answer and scared to do it myself and lock into one of these new 'value added' plans. But if you schedule a plan change now for your renewal date in say 80 days, can you cancel the plan change before that time and keep your current plan?
6 REPLIES 6

@kav2001c, I do not see the option to do this.  Maybe my self-serve still needs to update?

 

on plan details, the only options I see are Change Plan, and ‘My Addon ‘

 

 

@stonechucker from main page

Click plan details 

Click cancel order

 

You can still cancel future plan changes

 

Grrr.... I just setup a plan change to attempt to help someone, and now can not cancel the change, without assistance.

 

i swear I was able to when I did this before, last year while the Promo was on offer.

 

Oh well, message already sent to the moderators!  Here is hoping I can keep my Fall Promo 2016

It works

Just rewards get messed up (eg if on 90 day autopay, why does account show only a $2 credit now?)

But you will not lose your plan

 

Its funny I just cancelled a future change last week

(after price hike my father in law decided rather keep old plan)

 

IWIK
Town Hero / Héro de la Ville
Haha, so one of those things where you *should be able to*?

kav2001c
Mayor / Maire

@IWIK you definately can cancel a future plan change

You usually need to message a mod after you cancel (plan stays same but everytime I have done it I lose rewards, even autopay)

 

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