07-31-2017 08:15 AM - edited 01-04-2022 02:25 PM
Solved! Go to Solution.
11-30-2017 05:06 AM
@kav2001c, I do not see the option to do this. Maybe my self-serve still needs to update?
on plan details, the only options I see are Change Plan, and ‘My Addon ‘
11-29-2017 11:20 PM
@stonechucker from main page
Click plan details
Click cancel order
You can still cancel future plan changes
11-29-2017 09:18 PM
Grrr.... I just setup a plan change to attempt to help someone, and now can not cancel the change, without assistance.
i swear I was able to when I did this before, last year while the Promo was on offer.
Oh well, message already sent to the moderators! Here is hoping I can keep my Fall Promo 2016
07-31-2017 09:26 AM
It works
Just rewards get messed up (eg if on 90 day autopay, why does account show only a $2 credit now?)
But you will not lose your plan
Its funny I just cancelled a future change last week
(after price hike my father in law decided rather keep old plan)
07-31-2017 08:41 AM
07-31-2017 08:34 AM
@IWIK you definately can cancel a future plan change
You usually need to message a mod after you cancel (plan stays same but everytime I have done it I lose rewards, even autopay)