a month ago
I did not receive my SIM card and for health reasons cannot be without a phone and need to cancel the subscription but can’t get past the complete your SIM card page.
hi @Karlie1
Since you didn't fully setup the service yet, you can ask suppor6agent to arrange refund. Please message them
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
