Cancellation

[Karlie1]

I did not receive my SIM card and for health reasons cannot be without a phone and need to cancel the subscription but can’t get past the complete your SIM card page.

[hTideGnow]

hi @Karlie1 

Since you didn't fully setup the service yet, you can ask suppor6agent to arrange refund.  Please message them 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437