@Fatima079 wrote:
Finish the cycle, then turn the subscription off or port to another provider. The new provider service begins the day that service is activated
I don't suggest the above. If a customer waits untikl the plan cycle is finished to turn off autopay, the plan will get renewed. To make matters worse, the above is the worst possible thing to do in combination with porting the number out. Not only will the customer get charged for another full plan cycle at Public Mobile, but one the customer ports out, the Public Mobile service will stop working, and there will also be no refund or it either.
