Cancel account+refund

[Mike_mike2023]

Was not able to activate account and transfer number for Black Friday deal. Please cancel my account and refund $35.

Thank you

[Mike_mike2023]

Like I stated in my previous reply to you, I have submitted a CS ticket, thank you.

[hTideGnow]

hi @Mike_mike2023 check the Community inbox for reply:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

they usually reply within  an hour or two 

[Mike_mike2023]

OK yes I did submit a customer support ticket and I got confused thinking these messages were customer support. I've provided my email to customer support that I used to create account. Just waiting now.

[hTideGnow]

hi @Mike_mike2023 people who reply here are just customers like you.  I think you can get your refund but please submit ticket CS Agent by messaging here 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Mike_mike2023  We are just customers like you trying to help you need to message customer support , you. Can use the link to support in my first reply to you 

[Mike_mike2023]

Please cancel and refund. Thank you.

[Gwanzi]

Calm down and smile up, friend! May I know what previous provider you wanna port out?

[Mike_mike2023]

It was unable to recognize my number to port over. I do not require Public Mobile services anymore. Please cancel and refund. Thank you.

[Gwanzi]

What issue do you meet, perhaps we can help you, what kind of sim do you purchase, eSIM or SIM card, if you use eSIM, which is easy way to guide you install it via app. By the way, what do you mean you can not activate your account, the account is created by your email, do you forget it? If you meet port transferring problem, please contact with CS_Agent, they can help asap!

[Handy1]

@Mike_mike2023  did you download the app to activate ? Not website the app is required to activate . But if you want to cancel here’s a link to support 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437