Canadian tire master card placed on hold

[CellphoneuserP1]

My Canadian tire master card was placed on hold for no reason and this caused  the Public mobile payment to be missed. I would like to know when Puplic mobile tries to get its payment and it is missed does it retry and if so what is the interval?

I logged into my Public mobile account and clicked on make payment to reactivate.

[will13am]

@CellphoneuserP1 , if your account is suspended just do a top up and reactivate it.  There are no penalties for prepaid service going into suspension.  

[hTideGnow]

hi @CellphoneuserP1 

once payment is missed, you have to make a manual payment yourself.  Please use this link

https://myaccount.publicmobile.ca/en/account/payment/funds/card

[computergeek541]

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@CellphoneuserP1 wrote:

My Canadian tire master card was placed on hold for no reason and this caused  the Public mobile payment to be missed. I would like to know when Puplic mobile tries to get its payment and it is missed does it retry and if so what is the interval?

I logged into my Public mobile account and clicked on make payment to reactivate.

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Public Mobile will not try again. Payment needs to be made manually.

[Dunkman]

@CellphoneuserP1 

I don't think that Public mobile will retry to bill again.  It is then the customer responsibility to add funds to their account to get their account activated.