11-05-2025 10:09 AM
Dear Sir,
I attempted to add 1000 minutes Canada US calling but could not find this add on which I have been purchasing regularly. Where can I find this add on?
Sincerely,
Susan
a month ago
Dear Sir:
As of this morning there is no calling plan for the US for 1000 minutes for 15$. If this is not resolved and I cannot buy 1000 US minutes for 15$ for my flip phone (I do not have a smart phone and I do not want one nor do I want to be obligated to any expensive plans that offer things that I do not have. If I cannot buy the above mentioned plan that I had for many years I will be forced to abandon Public Mobile. Sincerely, Susan Fowler-Loranger
11-05-2025 02:03 PM
I just got a confirmation from PM that they will be putting the 1000 US LD minutes back to the add-on catalogue before next week. So, if you can wait, please wait and check again on Monday
or if you want to redeem from your rewards point, login My Rewards site and redeem that with 5 rewards points
11-05-2025 11:42 AM
@SCFL You earn reward points for paying your bill , check the rewards portal in your account for how many you have and you can buy add ons like earlier mentioned or redeem points towards lowing your bill
11-05-2025 11:29 AM
What are reward points, how does one get them? I have a flip phone, no text, no data. The last time I added minutes I was only able to add for 30 days and it cost 40.00$ and came with data other things I do not have. I am about ready to abandon Public after being a customer since 2012. Have any ideas as 40.00$ a month times 12 is 480.00$ a year and 12 separate payments. Most discouraged.......
11-05-2025 10:39 AM
@SCFL Another option would be to upgrade to US / CAN /MEX plan if you call the U.S. frequently enough also
11-05-2025 10:12 AM
sorry, the 1000 minutes US calling can only be redeem using rewards point at the moment
if you don't have enough points to redeem, a workaround is to use VoIP app TextNow to make free US calling using the app.