Trouble with activating new account

[Daisy12]

select a new phone number rather than Transfer phone number.  I am unable to get back to Transfer phone number.  No help from customer support.  Is there a way to go back to that or can my Activation process be cancelled and reset to I can start over.

edited by computergeek541:  changed category label as this discussion isn't related to Community

[Daisy12]

thank you

[softech]

@Daisy12 

let's complete the activation with the new number first, and you can Transfer phone number after

Complete the activation and confirm incoming/outgoing calls and text are data all working well

Then login My Account, go to Profile page, click the Transfer phone number and request porting.