Can’t update credit card locked out of app

[Patsy44]

I’m trying to make a payment as I received a new credit card and didn’t change in time

[CSA_PM]

Hello @ Patsy44,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[hTideGnow]

@Patsy44 

PM payment system is glitchy sometimes

if your plan not expired or suspended yet and you still have time, please wait a day or even longer before you try again.  When you try, try using both Incognito/private/secret mode on your browser and try with Public Mobile app (with Location Permission enabled) 

but if your plan has already expired or you need to pay it very soon, then buy a voucher from Shoppers drug mart or gas stations and then load the voucher using *611 or My Account

[hairbag1]

@Patsy44 

as you can't access your account, use this link to message Customer Support to make change to your payment card info..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437