Can’t recive calls or texts

[TheToker]

Can’t recive phone calls but I can call been with PM for about a week now 

[TheSterlinger]

That’s sounds like a porting error check your messages. Will send porting department’s phone number. Click your avatar and click messges.

[hairbag1]

@TheToker 

did you only recently activate a PM account ? Did you try to port your number to PM ? Check the little envelop icon on top right side of page...I'll send you the number to call for help porting the number.

[hTideGnow]

hi @TheToker 

you requested porting in phone number?  Your port was not completed, did you got a text from your old carrier and you replied Yes within 90 mins?  That part might not be done properly

call the porting support team for update and fix.  I will send you the number to your community inbox.  Check and call them