cancel
Showing results for 
Search instead for 
Did you mean: 

Can't receive calls and text messages

tanesha
Great Neighbour / Super Voisin

I set up my public mobile account at Waltmart, since then I have not been able to receive calls and text messages.  Would someone be able to assist me please? 

 

 

Thank you!

 

2 REPLIES 2

will13am
Oracle
Oracle

This situation sounds like a port was don' and the porting is stuck and needs to be resubmitted.  Moderator team involvement is needed.  The moderator team can be reached via private message using this link.  Refer to the following knowledge base link for information on contacting the moderator team.

Luddite
Oracle
Oracle

Did you request a transfer of your cell, or landline, phone number from another carrier?

Can you make calls/texts?

What is make/model of your phone?


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
Need Help? Let's chat.