Can't make or receive calls

[elisabetta]

Says my account is temporarily suspended when I try to make or receive calls. Online thought, everything is fine. Says I'm subscribed and payment is all good.

[computergeek541]

self solution removed

[slusagm]

if you have service but My Account shows suspended, then maybe just cache problem. Try login with Incognito mode to check 

[elisabetta]

Thanks

[Handy1]

@elisabetta  If it’s not working 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[elisabetta]

Yes it's renewal day. I tried rebooting 

[Handy1]

@elisabetta   First try to reboot your phone if you haven’t already. Is today your renewal day , I’ve had this error message in my renewal day before . Most likely a system glitch . If everything is still

working fine you can safely ignore the error message