Can't make calls, can't call in or out, but can access the Internet.

[wybl8181]

Can't talk, but can surf the internet, this problem has been going on for almost a month and I can't get through to customer service. If it still doesn't work out, I'll have to transfer out.

[hTideGnow]

hi @wybl8181 

what phone do you have? it could be a problem with voice on 3G or VoLTE.  Did you try your sim card in another phone?

yes, you can try asking PM support to refresh your account.  There is an easier way to contact them, just message them using this link:   https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage