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Can't login to account

CalvinW
Deputy Mayor / Adjoint au Maire

Is anyone having issues logging into their account. It won't load. 

6 REPLIES 6

LitlLdy
Mayor / Maire

@CalvinW , My Account webpage & Public Mobile app is working for me now! Its still a little slow but getting better.

Andy85
Town Hero / Héro de la Ville

@CalvinW My account appears to inaccessible as well.

dwh1
Town Hero / Héro de la Ville

@CalvinW Looks like excitement over the new $34/40 and $40/50 plans released this afternoon are generating a lot of traffic.  It's not down so much as struggling under the load.  You can either keep trying and hopefully it will eventually load or give it some time.

LitlLdy
Mayor / Maire

@CalvinW wrote:

Is anyone having issues logging into their account. It won't load. 


@CalvinW , YES! I can’t load the app nor My Account on any browser (I use private/incognito mode). I’ve been trying for half an hour!

chewiebear
Great Neighbour / Super Voisin

Same here, both web and app are down.

hTideGnow
Mayor / Maire

HI @CalvinW 

I just login and it was working, but it takes slightly longer than this morning.  Try again

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