Can't get 6-digit code after I change my phone number

[ffc]

Hi there,

First of all: This is not the account connected to the number I have issue with. I use this account because I can't log in now with the number I have issue with.

What happened:

1. Last Saturday I created a new account

2. I changed the number I was assigned originally (*** *** *068) to a new number (*** *** *522).

3. After the number change, I have been able to use the number to make phone calls and text msgs. 
4. After the number change, when I needed to sign in the account online, I was requested to enter a 6-digit code to confirm my identity. BUT the 6-digit is explicitly said to be sent to the old phone number (*** *** *068) on the web page.  Of course my new number was never able to receive the 6-digit code.

What I need:
Please fix the issue so I will able to log into my online account again. 

Thanks.

[hTideGnow]

HI @ffc 

when PM tries to send you the 2FA, click "didn't receive code?" and there should be  a Send email option, use this to login

If you can login , then go to Profile, Manage EverSafe ID  and then you can update the phone number back to your current one.  Hope that helps