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Can't change my number?

CBK
Great Neighbour / Super Voisin

Hey,

 

I just signed up to public mobile, I signed up with a new number, but that number is getting weird calls lol anyways I just wanted to get a brand new number, I trided to change it myself but it said it failed, I am attaching a link to a screen shot below... what gives, what should I do?

 

http://imgur.com/1WxHSJy

 

3 REPLIES 3

@CBK Most phones allow you to block specific numbers; so try that. If you are not sure how, let us know the make/model of your phone. I find that blocked numbers soon give up calling; especially 800 automated calls which don't even leave a message now!


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Saray_O
Deputy Mayor / Adjoint au Maire

Hi @CBK!

 

@mimmo is right, you can only change your number once every 30 days 😕 

*Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

mimmo
Retired Oracle / Oracle Retraité

you might need to wait for next month, (1 number change per month i think, not sur if your firts number counts)  might need to get a mod involved...

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