12-26-2016 03:07 PM - edited 01-05-2022 01:26 AM
Switched from Rogers to PM 2 months ago and the service has been good. HOwever, when I am at home I have very low reception when on LTE (typically 1 out of 5 bars) and constantly lose reception during calls. Never happened with Rogers, even when in the basement. The Rogers tower is about 100 m closer than the Telus tower so I think that could account for some of the signal difference. Just wondering if there was anything I could do on my end to improve reception or do I simply have to wait for a a new tower or upgrades from Telus? Thanks for any help
12-27-2016 04:51 PM
I've noticed that the signal jumps frequently from LTE to 3G.
My battery seems to drain faster after I switched to Public Mobile, but that could be cause my iPhone 6's battery is getting old.
12-27-2016 07:13 AM
12-27-2016 05:08 AM - edited 12-27-2016 05:10 AM
It's totally possible that the signal is weaker, especially for LTE.
Voice only goes over 3G and the network is strong everywhere, so there might be another issue.
What is your phone? It's also possible your phone is missing a key LTE band of PM.
Edit: just saw you said it's an Iphone 6, so you aren't missing bands. So probablya weak signal where you live. I'd be more concerned with the phone calls issues.
12-26-2016 07:10 PM
@DjRags604 wrote:The call does not drop, they simply cannot hear me on their end and I have to move around the house to get the signal again.
Looked into the booster but dropping $300 is not viable right now. Will keep as a possible solution
It is an iPhone 6 if that helps.
The other option is to try a different phone. Apple phones aren't known for having great signal reception - they never have been. Some phones are better than others, and even the slightest difference in signal strength quality can be just enough so that the problem can become a non-issue.
12-26-2016 07:08 PM
@mimmo wrote:For some reason i thought voice calls on 3g not LTE.
You're right. Voice is carried over only 3g. But it's possible that the 3g signal is also week in that area.
12-26-2016 06:52 PM
12-26-2016 04:56 PM
The call does not drop, they simply cannot hear me on their end and I have to move around the house to get the signal again.
Looked into the booster but dropping $300 is not viable right now. Will keep as a possible solution
It is an iPhone 6 if that helps.
12-26-2016 03:24 PM - edited 12-26-2016 03:25 PM
For some reason i thought voice calls on 3g not LTE.
WHat phone are you using? does it have all the bands?
12-26-2016 03:09 PM
Hey,
Installing a cell booster in your house would definitely improve the signal.
12-26-2016 03:09 PM