Hi,
I have been with PM for a while. There haven't been issues with autopay in the past but my new cycle was supposed to start today. Part way through the day, I realized that my account was suspended so my services were not working. I checked my account and apparently no payment was made (the rewards were applied correctly though, including autopay). I've tried making payments through the website and tried re-entering my credit card information but I keep getting "Unable to Process Transaction Sorry, we are unable to verify your credit card information, so this purchase could not be completed. Your credit card has not been charged."" Perhaps someone has gone through the same issue or someone can take a look at this problem? Thanks.
UPDATE: I just phoned my credit card company and they tried looking at it and said the issue isn't on their end so I believe is is an issue with the credit card payment system on PM's end.
