Can’t add my new bank card

[Muhib]

I have difficulty adding my new bank card to my account although I have my login information but when I login I can’t find any option to add my new bank  card 

[JRod]

@Muhib 

The Public Mobile site is having some issues at the moment. Check back in an hour or so. When you do check back you can use this link to take you directly to where you can manage your payment:

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

[Muhib]

I can’t access that is anyone here can talk to me in messenger so I can share screen 

[JRod]

@Muhib 

Can you access the payments tab? If you go to payment, then manage subscription, you’ll have the option to change the payment method. 

Here is a direct link:

https://myaccount.publicmobile.ca/en/account/my-payment/manage-subscription

[Muhib]

When I login all I can see is the subscriptions plane I can’t find any other option 

[computergeek541]

Does your bank card have either a Visa or Mastercard logo on it? Otherwise, it won't be usable.

[HALIMACS]

@Muhib 

go under manage subscription and there you will find the option to update your payment card.