I am sorry to hear that you might have been charged twice. Can you confirm that on your bank statement both of the charges are posted? If one is pending it will most likely fall off.
But if both are posted, please reach out to customer service for assistance.
Please click this link below to message customer service:
Keep an eye on your mailbox here as that is where your reply will come in (envelope icon on desktop, click your avatar icon in the corner and then click messages if on mobile).
