Can't activate new ported number stuck on step 6 !!

[Msim]

I have tried everything but I'll it says is activation failed ! And won't let me do anything.. tried contacting customer support and no agents available and kicks me out!  Not a good start with public mobile switching from Telus.  Grrrr

[Msim]

Thanks I’ll trade a ticket.  I’m using a physical sim.  Just stuck on Subscription not activated” screen and won’t let me do anything in the app. Customer service is useless.  So maybe setting up sticker will help. 

[hTideGnow]

HI @Msim 

are you setting  up with Physical sim or esim?

sometimes this error just a problem with the esim setup or installation

but put in a ticket with PM support agent first, they will check and advise.  Message them here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437