Can’t access my account in the app

[Noemie2]

I bought a esim with forfait, and I can’t connect to my account to activate it. This is very frustrating because there is NO SERVICE at all. The AI makes you run in circle, no way to talk to anyone. As soon as I manage to get a refund, I switch to Fizz. Where is the custumer care service or technical help suport!?

[Phil_Adelphus · Accepted solution]

@Noemie2  You can contact customer service by sending a private message to support using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437