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Cancellation of subscription

Bighead
Great Neighbour / Super Voisin

How to cancel a subscription on behalf of a spouse who had deceased?

1 REPLY 1

hTideGnow
Mayor / Maire

@Bighead 

sorry for your loss

do you have access to the My Account?  if you do, go to Payment page, Manage Subscription and disable Subscribed

if not, please message PM support agent here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

You can also work with the bank/credit card, once the card is cancel, PM cannot charge and account will be suspended and closed after 90 days

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