Billing

[Rattler]

I have a $35 monthly subscription. My invoice shows X1 Automatic Topup for a total of $37.17 before taxes. What is this topup charge

[hTideGnow]

hi @samsunga31 

as said above, in SK, the S35 will have a $2.17 E-911 fees on top, it would make it $37.17, and it would show it as a top up amount.  On PM's payment history, it won't show the provincial sales tax but it will be charged on the credit card.  

Hope it clears up for you

[BKNS27]

@Rattler 

Top-up amount will be withdrawn from your registered CC or debit card on file when your monthly renewal is coming up.

The $2.17 is for the 911 charges based on the area code of your number.

https://productioncommunity.publicmobile.ca/t5/Announcements/New-Government-Mandated-9-1-1-Tax-to-be... 

[hTideGnow]

hi @Rattler the extra $2.17 is E911 fees in SK

PM now require to collect the fees for  provincial government 

https://productioncommunity.publicmobile.ca/t5/Announcements/New-Government-Mandated-9-1-1-Tax-to-be...