@alleycrai wrote:I think I found a new-ish exchange that may not be loaded in the public mobile switch.
When calling NPA NXX 226-683 I hear the following recording -"sorry we cannot complete your call, you don't have an active long distance add-on and this call is not covered by your plan..." I do have nationwide long distance. I can also call this number without trouble from my landline. Other public mobile users report the same trouble.
Is there any way to report this apart from this forum?
Yup!
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@alleycrai wrote:I think I found a new-ish exchange that may not be loaded in the public mobile switch.
When calling NPA NXX 226-683 I hear the following recording -"sorry we cannot complete your call, you don't have an active long distance add-on and this call is not covered by your plan..." I do have nationwide long distance. I can also call this number without trouble from my landline. Other public mobile users report the same trouble.
Is there any way to report this apart from this forum?
Submit a ticket and bring this to the Moderator Team's attention, please start a conversation with the Public's virtual assistant, SIMon by clicking the icon below:
If you are still having problems contacting Public Mobile then click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
Please note that account verification may be required when contacting the Moderator Team
