Can not sent picture

[Lisong]

Hello, 

My phone suddenly can not sent out picture,  but all other service  is ok. I can sent text message

How Can I do in this case

[Lisong]

Thanks,

I have made new settings as per your list above, it works now.

Regards,

Linda

[softech · Accepted solution]

@david771234 @Lisong 

Here is the background information about thebtexy issue that o7nmight be affected by:

https://productioncommunity.publicmobile.ca/t5/Announcements/Picture-and-Group-Messaging-End-Date-Fe...

if you are using a device that released after 2017, generally, you can simply click Reset All networks or Reset network settings to get the latest APN

Also, you can make a manual update, here are the old and new settings

Old settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
APN Type: default,supl,mms
                             or        default,mms,agps,supl,fota,hipri

New Settings:

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms
                             or             default,mms,agps,supl,fota,hipri

[Phil_Adelphus]

@Lisong  Perhaps it is affected by the MMS APN changes, is your phone on the compatible list here:

https://www.publicmobile.ca/en/on/get-help/articles/picture-messaging-updates