Can PM clients purchase Telus US plans?

[cory_c]

Hello. In addition to not knowing exactly how VoLTE will affect me when traveling to the US, sadly I have to say that I have not been pleased with Public Mobile US plans. So, as Telus owns PM I'd like to know if one can purchase one of their US phone travel plans? Someone I know is with Telus and have stated how please they are.

[softech]

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@cory_c wrote:

Prior to Covid I had traveled to Puerto Rico and see from your link that VoLTE, and likely 3 G, is not available throughout the island. Likely, why I had connection issues.

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@cory_c   PM is enabling VoLTE for customers, not sure if they have activated your account yet.  But they did, you can use VoLTE there

[cory_c]

Prior to Covid I had traveled to Puerto Rico and see from your link that VoLTE, and likely 3 G, is not available throughout the island. Likely, why I had connection issues.

[cory_c]

Yes. It should be an option.

[cory_c]

Thanks for the suggestion!

[hycm53]

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@Korth wrote:

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@hycm53 wrote:

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@Korth wrote:

But a 3G phone would still connect to a compatible 3G local network, even if it is outside Canada, yes?

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Yes it could depend which country. There's almost no 2G or 3G in the State.

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Perhaps I'm misunderstanding the problem. If the phone works on 3G or VoLTE then it works on 3G or VoLTE, you still get voice calls regardless which is used. So why would there be a problem with voice calls on USA networks?

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If the phone supports VoLTE then there's no problem voice call in State, if not then there's problem on voice call because USA shut off 2G, 3G net work since last year. 

It couldn't or very hard to find 3G service on this 3G/4G/5G coverage map:
https://www.nperf.com/en/map/US/-/85.T-Mobile-inc-Sprint/signal/?ll=36.10237644873644&lg=-84.5683604...

[Korth]

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@hycm53 wrote:

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@Korth wrote:

But a 3G phone would still connect to a compatible 3G local network, even if it is outside Canada, yes?

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Yes it could depend which country. There's almost no 2G or 3G in the State.

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Perhaps I'm misunderstanding the problem. If the phone works on 3G or VoLTE then it works on 3G or VoLTE, you still get voice calls regardless which is used. So why would there be a problem with voice calls on USA networks?

[hycm53]

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@Korth wrote:

But a 3G phone would still connect to a compatible 3G local network, even if it is outside Canada, yes?

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Yes it could depend which country. There's almost no 2G or 3G in the State.

[Korth]

But a 3G phone would still connect to a compatible 3G local network, even if it is outside Canada, yes?

[hycm53]

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@cory_c wrote:

Hello. In addition to not knowing exactly how VoLTE will affect me when traveling to the US, sadly I have to say that I have not been pleased with Public Mobile US plans. So, as Telus owns PM I'd like to know if one can purchase one of their US phone travel plans? Someone I know is with Telus and have stated how please they are.

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I don't think you can. If you get "your device is support VoLTE" message from PM, then US add on works good in the State. If you will stay more than 15 days, you'd buy local pre paid sim card.

[HALIMACS]

Not currently an option; interesting thought though, @cory_c 

[BKNS27]

@cory_c 

Both Telus and PM will use T-Mobile network for service so I would think they would have the same service quality.

Since PM is now on VoLTE, the quality in the US would improve for calling.

[softech]

@cory_c   no you cannot. 

While PM is owned by Telus, they are different companies 

If what you want is more data, maybe buy local prepaid data sim card?  for voice and text, you can use VoIP app Textnow to calls and text for free

[dust2dust]

You could fully change over to Telus and use their plans. But what would be the purchasing mechanism for placing Telus features onto a Public service? Or is there a method from the Telus side to place a feature onto a Public service?

I don't think any of these thoughts are possible (other than the first).

Do you know if your phone has had volte enabled on it (on its own without asking)? If so then it shouldn't be a problem.