06-21-2019 11:01 PM - edited 01-05-2022 08:07 AM
Hi I have 25$ plan with referral and and autopay I am paying 21$ per month , now I wanted to switch to different plan , the one has 500gb internet ,25$ plan , but when I try to switch , it shows I am going to pay 25$ instead of 21$ , is it true ? I am now scared to switch, please let me know. Thanks
06-21-2019 11:14 PM
@salinaa wrote:Hi I have 25$ plan with referral and and autopay I am paying 21$ per month , now I wanted to switch to different plan , the one has 500gb internet ,25$ plan , but when I try to switch , it shows I am going to pay 25$ instead of 21$ , is it true ? I am now scared to switch, please let me know. Thanks
@salinaa If you select for the plan change to take place on your next renewal the rewards will be deducted so you will get charged $21 plus tax. If you select an immediate plan change your rewards will get delayed until your next renewal date. Either way you don't lose your rewards.
06-21-2019 11:05 PM
You should be fine. Your credits of $4 should transfer to any new plan. You can either switch immediately (you will lose remaining of original plan) or at next renewal.
06-21-2019 11:05 PM
@salinaa simply choose to change plan on next renewal. The prices you see do not reflect rewards.
I repeat future date/next renewal. Do not change immediately unless you want to forfeit what ever you have remaining in your current plan.