Hi I forgot my password and security question I need access my account but they cannot

[EMMANUEL77]

Hi I forgot my password and security question

[Cornel_I]

Hello,

In this type case, of also having forgotten the security question and answer, please be sure to use SIMon, the online virtual assistant, to create a service ticket and have the issue taken care of.

Good luck to all!

Cornel 
Public Mobile Moderators team

[GR · Accepted solution]

@EMMANUEL77  click on the question mark on the right hand side of the page and message the moderators and they'll help you out!  Hopefully they'll get to you quickly