Can I switch my number to another sim card?

[Bobbi224]

Hey! I lost my phone on the weekend (already reported it as lost/stolen) but got a new one today. I've had the same number for years and would like to keep it, if at all possible. Is there any way I could get a new sim but keep my number? 

[ongom]

I have done so. I kept my number. I contacted service, they deactivated my lost SIM and my number became available. While I was registering, I selected my number and registered the new SIM as my number

[mm80]

@ongom When switching sims, you don't have choice of phone number. You can't activate a new account ane move number from Public to Public. The customers needs to only enable the new sim inside the current PM account.

[ongom]

Very easy. when you are registering your SIM card, there will be an option to select your number. I was worried about this too but found it to be the easiest

[kb_mv · Accepted solution]

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@Bobbi224 wrote:

Hey! I lost my phone on the weekend (already reported it as lost/stolen) but got a new one today. I've had the same number for years and would like to keep it, if at all possible. Is there any way I could get a new sim but keep my number? 

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@Bobbi224 Most certainly, that is the way to do it. DO NOT activate your new sim!

You can go into your self serve account and select Change Sim Card.