Can I keep the same number ?

[Mistery6]

Dear all,

I have some questions. 

1) Can I keep the same number if I switch to public mobile? I assume yes

2) After I sign up and switch what happens to my existing plan with other provider? Will it automatically cancelled after my last billing cycle?

[slusagm · Accepted solution]

@Mistery6 easiest way is to get a temporary number first.  Then open ticket with PM and also them to help port. Telus owns PM so they can do that without any problem

[Mistery6]

That's what I did. I entered the account number and it poped up with the same message. So dont know what to do now😂

[slusagm]

you don't have to do the primary number first.  You can start with the secondary number.  But don't give IMEI number.  Give them phone number together with the account number 

[Mistery6]

I am doing the transfer now. Here is our situation.

We have a telus account which contains 5 numbers. I want to switch one of the numbers first which is not the main number on the account.  And during the process, the notification pops up that the IMEI/Account number is invalid. Wondering what to do in this case or should I transfer the main number first

[Chalupa_Batman]

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@Mistery6 wrote:

Thank you for your info. No I have not checked yet. My current plan is with Telus

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Oh. Then there should be zero problems. I was on Telus and moved one of my accounts to Public Mobile. Then ported back to Telus. In house is more than acceptable. 

[Mistery6]

Thank you for your info. No I have not checked yet. My current plan is with Telus

[eddieO]

@Mistery6 yes you can transfer your old number in to public mobile and when you do the process will automatically close your old account 

[Chalupa_Batman]

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@Mistery6 wrote:

Dear all,

I have some questions. 

1) Can I keep the same number if I switch to public mobile? I assume yes

2) After I sign up and switch what happens to my existing plan with other provider? Will it automatically cancelled after my last billing cycle?

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Hello @Mistery6 

Yes, you can port over your number from almost any other service provider.

Here you can check if your number can be ported. 

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

Once you port your phone number, it will automatically close your other providers account.