05-15-2023 10:27 AM - last edited on 05-15-2023 04:51 PM by computergeek541
So... long story, but anyone know if I can get a different friend code?
Like the code I send to people to sign up, can I get a new one??
I know an odd thing to say...
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05-15-2023 10:35 AM
as far as I know, you have the same code on the same account
curious, why you need a new code?
05-15-2023 10:35 AM
Yes, mixing letters and numbers can be easy. You need to explain that the particular letter or number is that letter or number. When I give the code I explain which is which to them.
05-15-2023 10:32 AM
@Jessica7 , I have not come across this request before. I would think that in the background, the referral code is used to link ongoing referrals to an account. Changing that could really cause a mess. Why would you need a new code anyway?
05-15-2023 10:31 AM
@Jessica7 - do you have characters that get mixed up easily? kinda of like 0 or O ?
When you share your code as the friend to copy and paste it, so it uses it accurately.
Not likely can get it changed, but you can ask a CSA. Bo to the bottom of the Community page to submit a ticket with Customer Support using the SIMon Chatbot option if you like.
05-15-2023 10:31 AM
Sorry, nope…it is automatically generated by the system when you activated your SIM.
I would copy and paste your referral code and send it to your friend so there are no mistakes while entering when activating their SIM.