2 hours ago - last edited 49m ago by computergeek541
Hi my friend lost his phone and he doesn't have access to his online account how he can stop his number
2 hours ago - last edited 2 hours ago
he can log in to his account by using your cellphone. Download the PM app and he can sign in using his credentials. Then he can Report Lost / Stolen until he gets a new cellphone.
Added...alternative..use this link to message Customer Support to disable the plan until he gets cellphone replaced. They'll want his name, ph number, acct #, PM pin #..etc.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437