Can I cancel my subscription before activating?

[Vivian101]

I subscribed to the $20 deal earlier today but have not been able to activate. How do I cancel my subscription? It seems like I cannot access the full Public Mobile account yet because I have not activated. Can I get a refund on my $20 plus tax? Thanks

[Handy1]

@Vivian101  support can help , but if you just don’t want the service then you need ask support to remove credit card on file 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[hTideGnow]

HI @Vivian101 

yes, you can , but you need to ask PM support agent to help, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage