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Can I buy more Canadian minutes?

skyguy
Great Neighbour / Super Voisin

Hello, my grandmother has the PM “senior’s plan”. With 100 minutes in her cellphone since she only uses it for emergencies.

However she is in the hospital and will require more minutes to communicate with family and friends. 

I don’t see any Canadian minutes in the add ons but if I bought the 1000 UK minutes would it work within Canada?

2 REPLIES 2

softech
Oracle
Oracle

@skyguy 

look for this addon

500 min Canada-Wide Long Distance

if you cannot find it and /or you got the wrong one and need support to help, open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
    Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there      

Handy1
Mayor / Maire

@skyguy  Yes in your account , add on section there’s a Canada wide mins $5 for 500 mins 

Handy1_0-1723478304046.png

 

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