cancel
Showing results for 
Search instead for 
Did you mean: 

Calls to suspended phone

Alex16
Great Neighbour / Super Voisin

Hi 

I'm wonders if i get phone calls while my plan is suspended due to forgetting to pay, will i be notified after reactivating my plan about calls i've missed?

5 REPLIES 5


@popping wrote:

@Alex16 

After suspension, all your plan feature will not work as PM is a prepaid service.  If you don't pay, your phone will not work except 911 call is still work.


and to 611. 🤔


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

popping
Retired Oracle / Oracle Retraité

@Alex16 

After suspension, all your plan feature will not work as PM is a prepaid service.  If you don't pay, your phone will not work except 911 call is still work.

hairbag1
Mayor / Maire

@Alex16 wrote:

Hi 

I'm wonders if i get phone calls while my plan is suspended due to forgetting to pay, will i be notified after reactivating my plan about calls i've missed?


No...all your PM features will cease, including any phone messaging. Once you re-up, you'll be good to go.

ShawnC13
Oracle
Oracle

@Alex16 wrote:

Hi 

I'm wonders if i get phone calls while my plan is suspended due to forgetting to pay, will i be notified after reactivating my plan about calls i've missed?


No, you won't.  There will be no voicemail or record of the calls when you re-activate.  People calling it will get a Number, not in Service Message.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

geopublic
Mayor / Maire

@Alex16 wrote:

Hi 

I'm wonders if i get phone calls while my plan is suspended due to forgetting to pay, will i be notified after reactivating my plan about calls i've missed?


@Alex16  No, you will not.

Need Help? Let's chat.