Calling uk from Canada

[Owize1]

I see this has been asked in the past but I only see the resolution to get a refund.   I’d like to — no have to call the uk- I’ve added the extra minutes but am unable to call I keep getting 

8uv1 - your call cannot be completed as dialed.    How do I dial to the uk properly? Thank you 

[Korth]

If you don't know how to dial the number then perhaps get somebody in UK to call you.

Just long enough so that you can add the number to your contacts and see the format you need to dial.

[dust2dust]

011 and + are generally interchangeable. Try dropping the 0 after the 44. Leading zeros don't usually work from here as far as I remember.

[softech]

@Hollister   for LD, either use + or 011

[softech]

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@Owize1 wrote:

Hi! 
thank you for your quick reply! 
the number I have starts +440370  do I still need the +?

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@Owize1   please drop the 0 for the area code 0370

it should be +44370 or 01144370

[Hollister]

Try w/o the + and use the syntax in my first post.

[Korth]

Login to Self-Serve, confirm the UK Long Distance add-on has been added and that it is active.

Paying for the add-on and activating the add-on are sometimes different steps.

[Owize1]

Hi! 
thank you for your quick reply! 
the number I have starts +440370  do I still need the +?

[Hollister · Accepted solution]

@Owize1 

You have the UK add on?

If yes try:

To call United Kingdom from Canada, dial:

011 - 44 - Area Code - Land Phone Number

011 - 44 - 10 Digit Mobile Number