Call minutes exhausted

[Mitmat]

My plan says unlimited Canada Wide minutes but will not complete a call due to using all available minutes. The recording says I should buy more minutes

[Yummy]

Try to reboot your phone (turn off/on), pull sim out, wait a bit, push it in and try again.

For some reason some customers do get this message and if you want to find out why, open a ticket. Maybe agent will have an explanation and solution. Then let us know what was the answer.

[hTideGnow]

hi @Mitmat 

it is very common false alarm.  Usually you just need to reboot the phone and it will work again

if not, you can try to call by putting a 1 in front of the 10 digits number.  If already using a 1 , then try just calling the 10 digits only without the 1