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Call dropping after around 7min

alamgir99
Good Citizen / Bon Citoyen

I live in Toronto.

Calls are getting disconnecting every 7 minutes or so. This happens in the downtown streets.

Anyone having the same problem?

 

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

ZfromVanC
Town Hero / Héro de la Ville

A lot of people have been reported call issues this week. I think theres been something going on with the cell towers. 

 

Still, like the previous person said, worth letting a Moderator know:

 

 
Depending on how busy they are, it might take up to 48 hours to hear back from them.
 

View solution in original post

3 REPLIES 3

hairbag1
Mayor / Maire

You should contact the moderators for their consideration. Click the envelope icon on top right side of page. Give them as much account info, like number, name and account number. Good luck.

 

ZfromVanC
Town Hero / Héro de la Ville

A lot of people have been reported call issues this week. I think theres been something going on with the cell towers. 

 

Still, like the previous person said, worth letting a Moderator know:

 

 
Depending on how busy they are, it might take up to 48 hours to hear back from them.
 

will13am
Oracle
Oracle

This was announced as an issue affecting many customers.  I believe the issue is being addressed in bulk.  You could check with the moderator team to see what they can do to address this problem.  @alamgir99 , which plan do you have?