CUSTOMER SUPPORT DURING WEEKENDS

[richardmesias]

is there chat support at least during weekends?

[BKNS27 · Accepted solution]

@richardmesias 

Chatbot support is available 24 hours but CS_Agent support to answer tickets is from 9:00am to 10:00pm EST 7 days a week.

[Yummy]

PM does not have live chat support. Only chatbot and agents through ticketing system.
Yes, PM has agents available on weekends.