CS_agent

[DBB]

How long is it before you hear back it’s been 2 hours since I sent my message 

[DBB]

Yes I’ve checked and no new messages I’ll wait abit long thank you for your reply 

[hTideGnow]

Hi @DBB 

usually 1 or 2 hours.  I am working with agent on some issues today and they replied within an hour.   Did you check your Community Inbox?

if still no reply, message them again