@Judj wrote:
I need someone at Public Mobile to help me. The directions I was given by their chat live agent to use this 'service' to get someone at Public Mobile to help me were incorrect and confusing. I finally got a message to them (i think) and waiting for a reply. It's related to it rejecting my credit card(s). Not ready to share this in a group chat, but thanks for trying...
Hey @Judj
Thanks for sharing a bit of information on the problem you're having. So, it's a credit card issue and it won't allow you to use it.
Actually, this community is exactly where you share your problems. That is the point of the forums. Of course, you never share personal info on open forums like this, just generic issues and such.
And don't worry, I won't parrot others who have already parroted others here.
The Public Mobile activation system can be highly sensitive when entering credit card information. Sometimes it has to do with address matching on the credit card. Sometimes it's a space or no space when enter the postal code. Sometimes it can be a cache issue on your browser. And finally, sometimes it can be the credit card itself. Not all credit cards are accepted.
In closing, sometimes, you just have to clear your browser cache, wait a full hour and try again.
