1, had esim in old, now broken pixel. Candace's the number I had and therefore I can no longer my emails ****@****or.
******@****, as well á the majority of everything else I had connected to that that number So I would appreciate it if you might rectify this situation please.
The second issue that I am facing, is the overage charge taken from my account upon subscribing. I was charged $38, instead of the correct amount for the plan that I had chosen, for $23, and now charge for a SIM card,as I had already purchased one earlier in the day, from Amazon. I have now been trying to get this sorted out since 1000 this morning and I'm starting to lose my patience. I do not understand why something so simple, should take an entire day and a team of educated people, to figure out how to fix this type of problem.
Again, I appreciate your efforts and I pray that this situation sooner rather than later.
Sincerely,
CB
