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@CS_Agent outgoing call display not showing name

Maggs86
Great Neighbour / Super Voisin

@CS_AgentI have just moved from Rogers today. My number is moved over,  however when I call out my name no longer shows up for the receiver. This is important to me. Can you please have my full name included in my outing call display?

Thanks

3 REPLIES 3

@Maggs86 this is an open forum and we are just customers, please remove your personal info for your own protection

For the login, did you try Forgot Email link on the login page?

if that not helping, please open ticket with support by messaging them:

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there
 

esjliv
Mayor / Maire

@Maggs86 - to add to Dunkman's post, the only way for your name to show is if the receiver adds you as one of their contacts in their device, then your number and name will show.

Dunkman
Oracle
Oracle

@Maggs86 

Unfortunately, Public mobile does not have name display for outgoing calls.  Just will display your phone number.  

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