Sure it gives a bad first impression, but assuming they're maxed out on their human resources, what can PM do? Presumably all the companies' support teams are swamped with everyone changing companies to get BF deals, failed ports, incorrect IMEIs, and general problems.
@FrankyHarry do you think it's something we can help with, or is your problem specific to your account (e.g. billing problem)? We're all just users but some of us (not me) are very knowledgeable.
