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CS_Agent - Need customer support agent my phone number did not transfer and I need help.

CP1002
Great Neighbour / Super Voisin

@CS_Agent - I need a customer support agent because my phone number did not transfer and I need help porting my number from Rogers. 

4 REPLIES 4

CP1002
Great Neighbour / Super Voisin

Rogers says they canceled the port because Public did not fill in the correct information to complete the transfer. Who do I speak to so I can give my information? What information can I provide so you can reinitiate the port? 

Handy1
Mayor / Maire

@CP1002  I’ll send you the porting team number private message . Give them a call they can give status update on the port request or re trigger the port request if needed 

Sansan
Mayor / Maire

Uou can resend your message to cs agents directly.  They do not monitor this chat.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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