CS Agent - How Do You Find That?

[Arby1]

I know you have to be in My Community to access Private Message to CS Agent … BUT … WHERE do you find it once you are in My Community?  Thank you

@ links to members

[hTideGnow]

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@Arby1 wrote:

Is that a + or a r in the https address? I am trying to add it in my Public Mobile page … thank you

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hi @Arby1 

just use a browser and click on this link and it will direct you to private message @CS_agent:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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@Arby1 wrote:Am I able to access my messages on my IPhone?

Yes, use Safari and click on this link to access Community inbox for support's replies

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Arby1]

Am I able to access my messages on my IPhone?

[Arby1]

Is that a + or a r in the https address? I am trying to add it in my Public Mobile page … thank you

[Yummy]

Envelope will have a number(s) if you have an unread message; top right (on computer):

[hTideGnow]

@Arby1 

you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[Phil_Adelphus]

@Arby1   Use this link and watch the envelope icon top right of this page for a reply or tap your avatar for messages if no envelope

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437