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Arby1 · 03-28-2025

I need help transferring my phone number to a new device. I had to order a Physical Sim for my iPhone XR (which is e-Sim compatable) BUT for some reason e-Sim could not be downloaded as per CS Agent. Now I have a NEWER iPhone that I want the number...

Arby1 · 03-25-2025

I know you have to be in My Community to access Private Message to CS Agent … BUT … WHERE do you find it once you are in My Community? Thank you@ links to members

@links to Members · 03-17-2025

I am stuck on Activation .: trouble downloading eSIM. Have tried scanning the QR Code in the email but it is still not working.

Arby1 · 03-28-2025

Thank you! So now … I want to transfer our Land Line with Telus to my old iPhone XR … how do I initiate that request?

Arby1 · 03-28-2025

Can I just switch physical Sim to my new device?

Arby1 · 03-26-2025

I do have a physical SIM card… not an eSIM … wanted an eSIM but it could not be downloaded for whatever reason. PM CS Agent told me I had to order a physical Sim card… which is in my phone now. I do not have any eSIMs (to my knowledge) as I took out...

Arby1 · 03-26-2025

After a LONG process … my phone “appears” to be working! Yeah! I am confused as to what Primary & Personal Lines are and which one to choose?? Also … there was a spot to enter my number but when I enter and press Save … it does not work … currently...

Arby1 · 03-25-2025

Am I able to access my messages on my IPhone?

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Transferring phone number to a new device

CS Agent - How Do You Find That?

@links to Members

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Re: Transferring phone number to a new device

Re: What should the Cellular Settings Be set At!

What should the Cellular Settings Be set At!

Re: CS Agent - How Do You Find That?