CCTS Complaints

[Kydd]

Just saw this in my google now feed . I'm fairly new the changes doesn't affect me . Can I still file a complaint?

 

[ON4EKE_]

I manage accounts for a few seniors. Would CCTS accept complaints if I filed on their behalf? Or would I have to create a new forum ID for each of them and send individual messages to CS agents before filing complaints with CCTS?

[makkahn28]

The Points system Rewards, Not quite Equal, and the way it was set, obtuse

[Phil_Adelphus]

@makkahn28  We PM Clients want an Fair and Equal Playing field

Being Devil's Advocate, isn't that what PM is doing by putting us all on the same, and therefore equal, points system?

[DDM69]

Let us know what comes of this. Thanks

[makkahn28]

I have submitted a CCRT Complaint, Public Requires  Reminding that We PM Clients want an Fair and Equal Playing field, and that their Points rewards and the 240 GB Data gift with 150 Day expiry is Not Very Funny and that we take this personally

Having to state what and How I fel, as I also have to pay my Mom's and Uncle's Bills here too

[Ethan_]

Not 100% sure, but this may help

https://www.ccts-cprst.ca/for-consumers/complaints/complaints-process-explained/

I recommend that you review the CCTS website or contact them directly for guidance on whether your specific situation qualifies for a complaint.

[Sansan]

If you feel that you are negatively impacted you may. Or you are in support of a family member or friends that are.